Privacy Policy

This Privacy Policy describes how EVARA (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website, place an order, or interact with our services. EVARA provides custom-branded disposable drinkware and related products for both individual and business customers.

1. Information We Collect

We collect information that you provide directly to us, including when you:

Create an account
Place an order
Upload custom artwork or design files
Subscribe to recurring orders
Contact us for support or inquiries

This information may include:

Name, company name, and account type (e.g., distributor, business customer)
Email address, phone number, and mailing/shipping address
Payment and billing information
Uploaded artwork, logos, and design files
Order history and preferences

We may also automatically collect certain information such as IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use your information to:

Process and fulfill orders, including custom production
Manage subscriptions and recurring orders
Provide account-based pricing (including distributor and partner pricing tiers)
Communicate order confirmations, proofs, and updates
Provide customer support and respond to inquiries
Improve our website, services, and user experience
Detect and prevent fraud or misuse
Send marketing and promotional communications (with your consent)

3. Email & SMS Communications

By providing your email address and/or phone number, you agree that we may contact you for transactional and marketing purposes, including:

Order confirmations, invoices, and shipping updates
Proof approvals and production notifications
Account-related messages and subscription reminders
Promotional emails, offers, and product updates
SMS/text messages related to orders, delivery updates, and limited-time offers

You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails.
For SMS communications, you may opt out by replying “STOP” or contacting us directly.

Standard message and data rates may apply.

4. Information Sharing

We do not sell or rent your personal information. We may share your information with trusted third-party service providers who help us operate our business, including:

Payment processors (e.g., Stripe)
Shipping and fulfillment partners
Manufacturing and print production facilities
Email and SMS communication platforms
Analytics and website hosting providers

These providers are only given access to the information necessary to perform their services and are required to keep your information confidential.

5. Artwork & Uploaded Content

Any artwork, logos, or design files you upload are used solely for the purpose of fulfilling your order. You represent that you have the rights or permission to use any content you submit.

We may store your artwork for reorders, account history, and production purposes unless you request deletion.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access, update, or correct your personal information
Request deletion of your data
Opt out of marketing communications
Request information about how your data is used

To make a request, please contact us using the information below.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience
Remember account and cart information
Analyze site traffic and performance

You can manage or disable cookies through your browser settings, though some features of the site may not function properly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

EVARA
Email: connect@evaratogo.com
Website: https://evaratogo.com/